Mystery Dining Company 
The Mystery Dining Company (TMDC) is the specialized alternative to mystery shopping focused on the hospitality industry. Their approach is based on developing trust through reflecting the needs of each individual business, thorough validation of detailed feedback, and working in partnership to improve performance. There is an increasingly wide range of reporting and analysis options which can be used to motivate staff and reward where appropriate.
“When we set out to grow from 3 sites to 20, we knew Peachy service every single day was possible with a mixture of a fantastic culture and great processes. The Mystery Dining Company helped us develop our service standards and their monthly service makes our teams learn our standard and deliver amongst the best in pubs. The feedback from the diners is valued by the pub teams and us in our goal for the ultimate in service in pubs.”
Lee Cash, Founder, Peach Pubs
